# A better way to send in suggestions and feedback! Canny.io

> This is content from just-tim, the data-and-analytics channel by Tim Ngwena (formerly 'Tableau Tim'). Tim has 12+ years of hands-on BI experience and covers Tableau most of all, plus Power BI, Looker, Hex, SQL and data modelling, the analytics industry, and the craft of doing the job — always tool-agnostic and honest about the trade-offs.

- **Author:** Tim Ngwena (just-tim, https://just-tim.com/about)
- **Published:** 2022-03-24
- **Format:** Video · 10 min watch · transcript available
- **Topics:** Community, Productivity
- **Canonical:** https://just-tim.com/posts/a-better-way-to-send-in-suggestions-and-feedback-cannyio
- **Watch:** https://www.youtube.com/watch?v=wmtEiU-ATrI

I explain why I've set up a new feedback and video suggestion system using Canny.io, after losing my voice and spending time on the non-content side of the channel. I walk through how the page works, why a login is required, and how suggestions move from feedback into a public roadmap.

## Key takeaways

- YouTube comments are hard to manage as a stream, so a dedicated feedback page makes it easier to track suggestions and discussions over time
- Canny.io provides a structured way to submit video suggestions and feedback, with voting, threaded discussions and the ability to attach screenshots
- Suggestions search existing posts as you type, so you can join an existing discussion rather than duplicating closed or fixed items
- Requiring a login reduces spam and lets Tim ban abusive users, while also enabling email notifications when a suggested video is marked done
- A public roadmap tracks items as planned, in progress (roughly two to three weeks out) and complete, with links to finished videos

Watch the full video, read the transcript and use chapter deep-links on the page: https://just-tim.com/posts/a-better-way-to-send-in-suggestions-and-feedback-cannyio

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just-tim — Data and analytics, with a point of view. · https://www.youtube.com/channel/UC7HYxRWmaNlJux-X7rNLZyw · https://twitter.com/TableauTim · https://www.linkedin.com/in/timngwena